COVID-19 Information

COVID-19 – Coronavirus Disease Information

Click on the below links for more information on Telehealth & other COVID-19 items
Check with the Insurance Companies for their current rules.
Note: Information is being updated often so please check back for updates

Click here to view our Newsletters

New CPT Code 99072, Cost for cleaning the office after a patient because of COVID-19 during the Pandemic and More…

Cost Sharing waivers, Why and when to use Modifier CS and More…

Click here to see our other MediChat Newsletters

Re-opening Your Medical Practice

6 Keys to Sustaining Your Practice Through the Pandemic

Checklist for Reopening Your Medical Office



Collecting Patient Payments During Economic Hardships

Telehealth – Dates that these will be allowed until

Blue Cross and Blue Shield of Illinois (BCBSIL) is continuing its expanded telehealth benefits program through Dec. 31, 2020, and waiving member cost-sharing through Dec. 31, 2020

UnitedHealthcare Telehealth; Summary of COVID-19 Dates by Program

UnitedHealthcare Telehealth; See their Resource Library for updated information on plans. For non-COVID-19 in-network only telehealth services, UnitedHealthcare will extend the cost share waiver on some plans through Dec. 31, 2020 – see their website for detailed information

State of Illinois Information

Emergency Small Business Grants and Loans Assistance. Under the leadership of Governor JB Pritzker, DCEO is working with partners to launch emergency assistance programs for Illinois small businesses

Governor J. B. Pritzker Issues Critical Telehealth Executive Order regarding Behavioral Health

These are for the State of Illinois, check your local State Government website for local information
State of Illinois COVID-19 Response

State of Indiana Information

National Association Of Social Workers for Indiana Providers – Teletherapy and Novel Coronavirus (COVID-19) Resources

Indiana State Department of Health

Insurance Plans and Telephone Visits (Telehealth/Telemedicine) Information

Medicare Telehealth Frequently Asked Questions (FAQs) – March 17, 2020

Telephone Visits (Telehealth/Telemedicine) in Medisoft

Aetna is also expanding coverage of telemedicine visits

Blue Cross and Blue Shield of Illinois Extends Telehealth Benefits Through Dec. 31, 2020 in Response to COVID-19 – See their News and Updates

BCBS of IL Telehealth Expansion Program from 3/12/2020

Cigna Behavioral Health Announcement about Modifier 95
Note the Place of Service is 02 or 10 for Medicare Plans
POS 11

Cigna Coronavirus Resource Center

Navigating the Insurance Maze- Insurance coverage for phone and video sessions – Multiple Insurance Plans are listed

Humana Takes Steps to Care for Members in Response to Coronavirus

OPTUM/United Behavioral Health and EAP Telehealth Policies

UnitedHealthcare Reimbursement Guidelines for Telehealth

UnitedHealthcare Telehealth – Summary of COVID-19 Dates by Program outlines the beginning and end dates of program, process or procedure changes that UnitedHealthcare implemented as a result of COVID-19

UnitedHealthcare Provider Telehealth Policies

Telehealth and Telemedicine Policy – UnitedHealthcare Oxford Reimbursement Policy

Medicare Items

Medicare Telehealth Webinar Slides from May 27, 2020

Medicare Telehealth Webinar Questions & Answers from May 27, 2020


Medicare Telehealth Frequently Asked Questions (FAQs) – March 17, 2020

Medicare General Practitioners Telehealth and Telemedicine Tool Kit

Medicare Telemedicine Health Care Provider Fact Sheet

Medicare Summary Page
Note: CPT Codes 99431, 99422 & 99423 are for MD’s only
CPT Codes G2061, G2062 & G6023 are for Non-MDs & Psychologists

Medicare Part B (Medical Insurance) covers certain telehealth services

Tools to use

AMA Toolkit, Special coding advice (released 3/27/2020) – The simple, free, and secure Telemedicine Solution

Integrated Health Care also offers a Cloud Solution to host your data & your office can access the data remotely.
Call 708-468-4070, Option 1 for information.

EMDs will offer UPDOX a Video Chat & Secure Text option for $49.00 Per provider, Per Month for 6 Months
Telehealth Solutions for Medisoft Customers

CDC & Business Information

CDC Guidance Business Response

3 types of Coronavirus scams to watch out for

BBB: Advice for Small Businesses

BBB tips on COVID-19 (coronavirus)

CMIT Solutions: Ready Yourself Now For Remote Work And Other Requirements

Coronavirus Covid-19 Considerations Telehealth Providers

Pandemic Response Plan

eMDs’ position to the developing COVID-19 situation

Centers for Medicare & Medicaid Services press releases and updated Information

IRS Deadline Extended to July 15, 2020
The Treasury Department and the Internal Revenue Service are providing special payment relief to individuals and businesses in response to the COVID-19 Outbreak. The filing deadline for tax returns has been extended from April 15 to July 15, 2020. See their website for current information. Note, check your State’s website for their deadlines.


Disclaimer: Integrated Health Care is not responsible for billing errors, corrections to the billing might need to be done as this is still being updated by the Insurance Companies.

Advice Disclaimer
This is not a substitute for legal advice.
You should verify information using appropriate CMS and private payer resources, attorney, or other billing consultants/experts.
Information and Resources are being constantly updated. Keep yourself informed and stay abreast of developments

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